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About Customer Feedback & Survey Platform
The survey and feedback workspace your team runs every customer touchpoint through. Build a survey in minutes with NPS, star-rating, multiple-choice, matrix and free-text questions, branch a follow-up question on an earlier answer, and spread it across as many pages as you need. Send it by email, SMS, WhatsApp link, a printable QR code, or an embed for your own website — every recipient gets a private one-time link, and every response is classified into a promoter, passive or detractor the instant it lands, with your Net Promoter Score trending live. A low NPS score or a 1-2 star rating never just sits in a spreadsheet: it auto-opens a follow-up, gets assigned to an agent from their own queue, and can be re-surveyed with one click once you have fixed the problem, closing the loop with the customer. A live analytics dashboard shows your NPS trend, rating distribution and CSAT, a comparison view slices the same numbers by branch, product or month so you can see what is actually moving the needle, and a one-click printable summary turns it all into a report for any meeting. Respondents can answer from any device, including as an installable app that keeps working offline and sends the moment signal returns. Fully hosted and carrying your own name, logo and colours on every screen.
